Thank you for shopping at paysel.biz. We strive to provide you with the best shopping experience possible. However, if you are not entirely satisfied with your purchase, we’re here to help.
1. Eligibility for Refunds
a. You may request a refund if you are not satisfied with the product you received or if it is defective, damaged, or does not match the description on our website.
b. To be eligible for a refund, you must contact us within [insert number] days of receiving your order.
2. Return Process
a. To initiate a return and request a refund, please contact our customer support team at [insert contact information].
b. Provide your order number, details of the product you wish to return, and the reason for the return.
c. Our customer support team will guide you through the return process and provide you with a return authorization if your request is eligible.
3. Return Conditions
a. Returned items must be unused, in the same condition as received, and in their original packaging.
b. You are responsible for shipping the returned items to us, and all return shipping costs are non-refundable unless the return is due to our error (e.g., you received the wrong item).
4. Refund Process
a. Once we receive your returned item and inspect it, we will notify you of the status of your refund.
b. If your refund is approved, we will initiate a refund to your original method of payment within [insert number] days.
c. The time it takes for the refund to reflect in your account may vary depending on your payment provider.
5. Exchanges
a. If you wish to exchange an item for a different size, color, or style, please contact us to arrange for an exchange.
b. Exchanges are subject to product availability. If the desired item is not available, we will process a refund or offer an alternative solution.
6. Contact Us
If you have any questions about our Refund Policy or need assistance with a return, please contact us at [admin@paysel.biz]. Our customer support team is here to assist you and ensure your satisfaction.
7. Changes to the Refund Policy
paysel.biz reserves the right to modify or update this Refund Policy at any time. Any changes will be effective immediately upon posting on our website.